Checklist for manual update on Citrix servers 1. Acrobat Reader Download patch from ftp://ftp.adobe.com/pub/adobe/reader/win/ 2. Java Control Panel - type Java to find Java Control panel - Update now Alternative: http://java.com/update Do NOT accept to install any offer from the installer - only Java (It should be possible to set "Supress sponsor offers..." in the Advance tab) Note - if the customer has a published Java Control Applet - adjust the path to this application to the new version Make sure settings are set NOT to automatic update Java 3. Flash Open IE https://get.adobe.com/flashplayer Do NOT accept any other options like Chrome or Google Toolbar Set automatic updates to NEVER Check 4. Chrome If installed, run Chrome - Help - About - and update from here 5. Firefox If installed, update from Help - About Note - if disabled, you will have to edit file mozilla.cfg -> and comment (//) these lines: // lockPref("app.update.auto", fa